Shipping Policy
At Black bolt, we are committed to delivering your products efficiently and securely. Please read our shipping policy carefully to understand our procedures.
1. Order Processing
- Standard Processing Time: All orders are typically processed and shipped within 1-3 business days (Monday-Friday, excluding major holidays) from the date of purchase.
- Orders placed on weekends or public holidays will begin processing on the next business day.
- Please note that custom or made-to-order items may have specific processing times indicated on their respective product pages.
2. Shipping Methods & Delivery Estimates
We offer various shipping methods to best suit your needs. Delivery estimates are calculated from the date your order ships, not the date of order placement.
- Standard Shipping (Contiguous US): Typically 5-7 business days.
- Expedited Shipping (Contiguous US): Typically 2-3 business days.
- International Shipping (US/EU): Delivery times vary significantly by destination, typically ranging from 7-21 business days.
Please be aware that delivery times are estimates only and are not guaranteed. Unforeseen circumstances, such as adverse weather conditions, carrier delays, or customs processing, may occasionally cause delays.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order, as well as the selected shipping method.
- Free Standard Shipping: We are pleased to offer free standard shipping on all orders over $50 within the contiguous United States.
- For international orders, shipping costs will be clearly displayed and calculated at checkout before you finalize your purchase.
4. International Shipping
Black bolt proudly ships to customers in the United States (US) and the European Union (EU).
- Customs, Duties, and Taxes: International orders may be subject to import duties, taxes, and customs fees, which are levied once the shipment reaches your country. These charges are the sole responsibility of the recipient. Black bolt is not responsible for any additional charges that may occur. We recommend contacting your local customs office for more information on potential charges before placing your order.
- Customs Delays: Customs processing can sometimes cause delays beyond our original delivery estimates. Your patience is appreciated during such instances.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment directly on the chosen carrier’s website.
6. Important Notes
- Please ensure that your shipping address is complete and accurate before submitting your order. Black bolt is not responsible for orders shipped to incorrectly provided addresses.
- If a package is returned to us due to an incorrect address, an undeliverable address, or if it is unclaimed by the recipient, the customer will be responsible for any re-shipping costs.
- We are unable to ship to P.O. boxes for expedited or international orders. A physical street address is required for these shipping methods.
7. Contact Information
If you have any questions about your order or our shipping policy, please do not hesitate to contact us:
- Company Name: Black bolt
- Website: vurek.top
- Address: 3601 Powder House Road, LOS ANGELES, CA, US
- Email: [email protected]
- Phone: 310-776-3936
